Carol has an Advanced Human Resource Management Diploma and a Master of Arts in Interdisciplinary Studies from Royal Roads University. She received her initial coach training through Core Alignment Coaching in 2007 and certification as an Appreciative Inquiry Coach in 2015. She holds the International Coaching Federation designation of Master Certified Coach (MCC).

Carol understands the impact of connecting with others in deep relationships. She shares a philosophy with her fellow coaches that we are always learning. Her work nurtures a space for connection beyond languages, ideas and differences.

Carol is first a coach but also a partner, mother and grandmother. She uses the pronouns she and her. She is grateful to live, work and play on the unceded land of the Lək̓ʷəŋən speaking people now known as the Esquimalt, Songhees and WSÁNEĆ First Nations whose historical relationships with the land continue to this day. 

Christal is a lifelong social entrepreneur. In 2000, she co-founded Live Different, a youth-centred international non-profit. In 2017, she launched Brave Soles, a sustainable fashion initiative with a global customer base.

Christal has spoken to hundreds of audiences worldwide and has coached and mentored a diverse list of clients. She serves as an advisor for the Social Venture Zone at Toronto Metro University and an Entrepreneur in Residence for the Fashion Zone (Creative Innovation Studio) at Toronto Metro University.